DISCLAIMER Brides & Blooms makes every effort to provide the exact flower you order. If in the rare event that high demand, crop failures or poor weather conditions prevent the availability of an exact flower, Brides & Blooms will contact you in order to give you the opportunity to pick a similar flower in the same price range. PRIVACY AND SECURITY Brides & Blooms will never distribute your private information to anyone for any reason. Your private information will not be used for any purpose other than to process your order. Florida residents will be responsible for the applicable sales tax. All payments are due in full at the time you place your order. *****EXCEPTIONS***** If your event is planned for the week before, during or after Valentine’s Day, Easter, Christmas or Mother’s Day, Please give yourself as much lead time as possible, to ensure availability. Again, the earlier you place your order, the better. CANCELLATION POLICY If your order is cancelled 3 weeks or more prior to your event, we will refund 90% of your payment. If your order is cancelled 2 weeks prior to your event 75% of your payment will be refunded and if a cancellation is made the week prior to your event no monies will be refunded. Brides & Blooms welcomes and encourages comments, suggestions, feedback, information, or materials, and may be submitted by email, the US Postal Service or by phone.